Note: Be aware that members who are removed from a group are able to rejoin the group at that email address (assuming it is a functioning address). If you want to prevent someone from being able to join the group at all from that address, you can ban them.

Removing an individual member

1. Display the member’s record.
2. If desired, enter a moderator note about why you are removing this member. The note will be saved in the member’s record, which will be retained even after the member is removed. Such notes can be helpful to other moderators who might review the member’s record.
   Restriction: The records of past members are available only in Premium and Enterprise groups.
3. Scroll to the bottom of the page and click or tap the Remove button.
4. When the Verify Delete confirmation popup appears, click or tap Yes.

If the group has an active Removed Member notice, the member receives that notice automatically.

Removing multiple members at the same time

1. Display the member list.
2. Next to the Display Name column, select the checkboxes of the members you want to remove.
3. Scroll to the bottom of the page and click or tap the Actions button, then select Remove from the list.
4. When the Verify Action confirmation popup appears, click or tap Yes.

If the group has an active Removed Member notice, the members receive that notice automatically.

Note: You cannot remove someone who is the sole owner of a subgroup. You must change the subgroup’s owner first.

Removing a large number of members (bulk remove)

If you have a large number of members to remove, or you have a large membership list and it would be tedious to page through it to remove several members at once, you can use these steps to remove the members:

1. Desktop browser: In the left menu, select Admin > Membership > Bulk Remove.
   Mobile device: At the bottom of a page, tap the More icon, then select Admin > Membership > Bulk Remove on the More menu.
2. On the Bulk Remove Members page, use one of these methods to enter the email addresses you want to remove:
   • In the Email Addresses field, enter (or copy and paste) the email addresses, one address per line.
   • Under Upload Addresses, locate and upload a plain text file you created that contains the email addresses (one address per line in the file).
3. If you want an active Removed Member notice to be sent to the members being removed, select the Send Removed Member Notice checkbox. If you do not select this checkbox, the removed members will not be notified.
4. Click or tap the Remove Members button.
5. When the Verify Removal confirmation popup appears, click or tap Yes.